How to Update or Edit a Lead's Status in Your Sales Desk

Accurately document your relationship with an ongoing lead in just a few seconds in your Dealership Drive system Sales Desk.

Updated over a week ago

Document any status updates with leads in your Sales Desk in just a few clicks.

1. Navigate to https://www.dealershipdrive.com/ and make sure you are logged into your account.

Screenshot of: Navigate to <a href="https://www.dealershipdrive.com/" rel="nofollow noopener noreferrer" target="_blank">https://www.dealershipdrive.com/</a> and make sure you are logged into your account.

2. Click "Lead Inbox" under the Sales Desk section.

Screenshot of: Click "Lead Inbox" under the Sales Desk section.

3. Search for the lead in need of a status change by using the search functionality built into your Lead Activity panel.

Screenshot of: Search for the lead in need of a status change by using the search functionality built into your Lead Activity panel.

4. Once you have located the lead whose status you wish to edit, select the arrow button corresponding to the "Status" dropdown of the lead you wish to edit.

5. From the options in the dropdown, select the status that most accurately describes the lead.

And it's just that easy!

If you have any additional questions about using your Dealership Drive system, don’t hesitate to look through our Help Center or reach out using the floating chat icon.


Did this answer your question?